Respondent

Do you disagree with a project status or are you facing payment delays for your participation?

Resolving Attendance & Incentive Payment Issues

The status of the projects you apply for will change depending on how you answer the screener and whether or not you qualify!

What is the Status of My Project? For Participants!

We've made rescheduling your research appointment is easy!

How do I Reschedule My Research Appointment?

When you are invited to participate in a paid research study you receive an SMS and an email.

I've Been Invited to Participate, Now What?

If the Researcher cancels any scheduled booking within 4 hours of the study, the researcher is liable to pay the full incentive.

What Happens if the Researcher Cancels or No Shows?

Providing some additional information upfront can't help us quickly and efficiently troubleshoot and resolve most issues. See below!

What information is helpful when you contact Respondent's Support Team?

Need to upload a new profile photo or having issues uploading your profile photo? Check this article out for help!

Participant Profile Picture How-To & FAQs

Has a Researcher or Trusted Partner marked you as "Disqualified?" There are many reasons for this, and they are not bad! More below!

Why was I marked as Disqualified? Was I Disqualified in Error?

Trying to get in touch with our Support Team? Look no further!

What are your Support Team hours? I am a Participant and need to contact Support!

Are you looking to participate in research studies to earn additional income? You'll want to sign-up as a Participant!

Wrong Account Type? Are you looking to signup for a Participant account instead of a Researcher account?

We use various Phone Number and Email verification tools to confirm your identity, verify your account, and ensure safety and security.

Phone Number and Email Verification for Participant Accounts

Justin L

Jeremy Katzman

Our participant collection helps get you signed up and become a successful participant on the Respondent platform!

Participant

You can easily view your incentive payment status on your profile dashboard.

Where Can I Find My Project Incentive Payments?

Incentive Payments & Fees

Our referral program is intended for you to share Respondent with your professional network, friends, family and beyond.

Respondent Referral Policy for Participants

Referrals

Search for research projects, apply and qualify, and get paid for your opinions and feedback!

How Does the Respondent research platform work? How can I earn money?

At Respondent we have many ways to connect with a Researcher

Remote Projects vs. In-Person Projects

Protecting your Your PII is important to ensure the integrity of your identity.

Sharing Personal Identifiable Information (PII)

Respondent for Participants - The Basics

Researchers are more likely to select participants with verified social media accounts.

Adding Your Social Media Account Links

Here's our troubleshooting guide to add your social media accounts to your Respondent profile.

My Social Media Accounts Won't Connect!

The skills in your profile say a lot about who you are, and help Researchers determine if you are the best fit for a project!

Which Skills Should I put in My Profile?

Creating a Participant Profile

Find Participants for Research

Paid Research Studies Online

Respondent Customer Stories

Blog

Find answers and get help from Intercom Support and Community Experts

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