Researcher

Virtual Meeting Etiquette 🖥

Be prepared, be professional, and be mindful.

Written by Kelly Gajer (he/him)
Updated over a week ago

Research Project Status

Understanding Draft, Recruiting, Paused, Recruited, and Closed

Written by Kelly Gajer (he/him)
Updated over a week ago

Qualifying Participants

The best participants are the ones that are perfectly aligned with your screener questions.

Written by Kelly Gajer (he/him)
Updated over a week ago

What are skills?

Have questions about the new skills feature? We've got you covered!

Written by Benji Edwards
Updated over a week ago

Filtering

How do I filter people by the demographic I'm looking for?

Written by Benji Edwards
Updated over a week ago

How to Pay an Incentive to Your Research Participants

Respondent incentive payments are paid to research Participants for successfully completing a research study.

Written by Kelly Gajer (he/him)
Updated over a week ago

Can I Pay Incentives Off the Platform?

Written by Kelly Gajer (he/him)
Updated over a week ago

Editing your Project

How can I edit my project details? How can I edit my screener or qualifying questions?

Written by Benji Edwards
Updated over a week ago

Copy a Project

How can I duplicate a project? How can I edit my project after publishing it?

Written by Benji Edwards
Updated over a week ago

How to hide my company name

I want to hide my company name - how do I do that? Can I change it?

Written by Benji Edwards
Updated over a week ago

Setting your Incentive

Where do I say how much I'm going to pay participants? What about compensation?

Written by Benji Edwards
Updated over a week ago

Pause or Resume a Project

Can I stop my project? Why was my project paused? How can I resume Recruitment?

Written by Benji Edwards
Updated over a week ago

My Project has Multiple Stages - What do I do?

Written by Benji Edwards
Updated over a week ago

Project Followers and Notifications

How can I receive notifications about a project? Can I add Team members to my project?

Written by Benji Edwards
Updated over a week ago

Paying Participant Incentives

How and when are participants paid their incentives?

Written by Kelly Gajer (he/him)
Updated over a week ago

Research Method and Types of Research Projects

What kind of research can I do on Respondent?

Written by Benji Edwards
Updated over a week ago

When will My Project get a Response?

How long until I begin seeing responses to my study?

Written by Benji Edwards
Updated over a week ago

The Perfect Number of Screener Questions

What is the right number of screener questions to ask? What questions should I ask?

Written by Benji Edwards
Updated over a week ago

Previewing Your Screener

Where can I preview my qualifying questions? What does my screener look like to Participants?

Written by Benji Edwards
Updated over a week ago

Sign-Up and be a Researcher!

How to successfully sign-up to be a new Researcher and creating your Organization (ORG).

Written by Kelly Gajer (he/him)
Updated over a week ago

Viewing and Managing Your Bookings

How can I see my scheduled participants? Where and when are my interviews? How can I view my scheduled interviews or interview schedule?

Written by Benji Edwards
Updated over a week ago

Cancel or Reschedule a Booking

How do cancel a booking? How do reschedule with a participant?

Written by Benji Edwards
Updated over a week ago

Adding an NDA to your project

Can I make participants sign and NDA, Terms of Use, or Terms of Service?

Written by Benji Edwards
Updated over a week ago

Project Name and Project Pitch

What's the Project Name and Project Pitch? What is visible to the participant?

Written by Benji Edwards
Updated over a week ago

A Participant Didn't Show Up

What do I do if a Respondent doesn’t show up? Can I reschedule a No Show?

Written by Benji Edwards
Updated over a week ago

I Goofed! When Researchers Miss a Booking with a Participant

What happens when I miss a booking with a participant? How can I reschedule or cancel the booking? I missed an interview, can I reschedule?

Written by Benji Edwards
Updated over a week ago

Cancel an Invite

I accidentally invited the wrong participant... How can I un-invite a participant?

Written by Benji Edwards
Updated over a week ago

Inviting My Own Participants or Past Participants

It's easy to invite past participants or your own contacts to the Respondent platform.

Written by Kelly Gajer (he/him)
Updated over a week ago

Tracking Your Project with Analytics

Are there recruitment statistics for my project? What is my project's engagement?

Written by Benji Edwards
Updated over a week ago

Disqualifying Qualified Participants

A participant wasn't really qualified for my project... How do I disqualify participants?

Written by Benji Edwards
Updated over a week ago

I'm trying to pay, but getting an AVS error?

Written by Benji Edwards
Updated over a week ago

Reporting a Participant

A respondent was untruthful, was not who they said they were, did not provide any value

Written by Benji Edwards
Updated over a week ago

Managing Quotas and Segments

How do I meet my project's quota? Can I segment projects on Respondent?

Written by Benji Edwards
Updated over a week ago

How to Set Up your Research Project Details ✏️📋

Your research project should include all the important details your Participants need to know.

Written by Kelly Gajer (he/him)
Updated over a week ago

Targeting 🎯

Targeting research participants helps us look for 2x the number of people who meet certain criteria.

Written by Kelly Gajer (he/him)
Updated over a week ago

Messaging a Research Participant

How do I contact a research participant? How can I message a research participant? Can I email participants? How do I contact respondents?

Written by Benji Edwards
Updated over a week ago

Hide or Unhide Participants

I have accidentally hidden someone, how can I un-hide them? I don't want to view a participant, how can I hide them?

Written by Benji Edwards
Updated over a week ago

How Buffering Works

Why isn't the buffer working?

Written by Benji Edwards
Updated over a week ago

Can Respondent Recruit People Under the Age of 18?

Written by Benji Edwards
Updated over a week ago

Can I Conduct Quantitative Surveys on Respondent?

Written by Benji Edwards
Updated over a week ago

How to Invite Respondents to a Diary Study

I'm running a Diary Study, how can I organize this correctly with Respondent?

Written by Benji Edwards
Updated over a week ago

Inviting Participants to Your Research Project

At Respondent we make it easy for Researchers to invite schedule time and meet with their Participants

Written by Kelly Gajer (he/him)
Updated over a week ago

How to Set up a Project on Respondent

The best research projects demand the best Screener Surveys

Written by Kelly Gajer (he/him)
Updated over a week ago

Tips on writing a great "Project name" and "Respondent Pitch"

How do I optimize my project info to draw participants in?

Written by Benji Edwards
Updated over a week ago

What is the Right Number of Screener Questions to Ask?

How many screener questions is enough? How many is too many?

Written by Benji Edwards
Updated over a week ago

What is the Best Research Methodology?

What is the best research methodology? Which approach will give me the most bang for my buck?

Written by Benji Edwards
Updated over a week ago

Tips & Tricks: A Quick Service Guide for Researchers!

New to Respondent? Need to brush up on your Researcher skills? Here are our Top Tips to be a successful Respondent Researcher!

Written by Kelly Gajer (he/him)
Updated over a week ago

How Respondent Recruits Research Participants

Overview of how we recruit people to participate in your projects.

Written by Benji Edwards
Updated over a week ago

Project Summary Page/Launching your Project

What's on the project summary page? How do I launch my project?

Written by Benji Edwards
Updated over a week ago

Exporting Your Participant Responses

Need a CSV or Excel spreadsheet of your screener responses?

Written by Kelly Gajer (he/him)
Updated over a week ago

Adding Colleagues and Research Assistance to Your Organization

To keep things neat and tidy, Respondent allows 1 Owner per Organization, or what we commonly refer to as the ORG

Written by Kelly Gajer (he/him)
Updated over a week ago

Filtering by Past Participation

Can I filter by past participation? Can I exclude past participants?

Written by Benji Edwards
Updated over a week ago

Incentive Payment Based on the Type of Project and the Researcher's Time

Remote or In-person? The methodology and type of research you're conducting have will influence how much you should pay participants.

Written by Kelly Gajer (he/him)
Updated over a week ago

Viewing your Participant Responses

After launching a research project, you'll see everyone that has opted in to participate on the project dashboard, qualified or not.

Written by Kelly Gajer (he/him)
Updated over a week ago

Filtering, Targeting, and Qualifying

We make it easy for Researchers to find the perfect target audience for their research projects!

Written by Kelly Gajer (he/him)
Updated over a week ago

Setting up a Target Audience 🎯

How to target Participants based on gender, location, age, ethnicity, job title, industry, or preferences

Written by Kelly Gajer (he/him)
Updated over a week ago

How to Set the Right Incentive for Your Research Project

What is a good incentive payment amount to pay the research participants for their time, opinions, feedback and expertise?

Written by Kelly Gajer (he/him)
Updated over a week ago

Targeting Industry Professionals

Selecting industry professionals allows you to target people who fit specific job titles and industries.

Written by Kelly Gajer (he/him)
Updated over a week ago

Participant Status

Once your research project collects screener responses, the participant goes through various status

Written by Kelly Gajer (he/him)
Updated over a week ago

I am a Researcher. Can I Sign Up to Participate in Studies?

Oh Yeah! If you are a researcher, you can also sign up to participate in research projects!

Written by Kelly Gajer (he/him)
Updated over a week ago

Find Business Professionals for Research & Pay only for Interviews you Successfully Complete

Use Respondent's online pricing calculator and know exactly what you're paying for and not a penny more!

Written by Kelly Gajer (he/him)
Updated over a week ago

Managing Your Research Participants

Once you've collected responses, you can manage your participants via the "Participants" tab.

Written by Kelly Gajer (he/him)
Updated over a week ago

Viewing your Research Projects

What information can I see about my project?

Written by Kelly Gajer (he/him)
Updated over a week ago

Creating a Screener Survey

Creating a research screener survey is easy. Follow these step-by-step instructions and get your project launched quickly. 🚀

Written by Kelly Gajer (he/him)
Updated over a week ago

Unmoderated Studies - UX Testing

UX research includes observation and understanding, the user's expectation of your product, and data analysis.

Written by Kelly Gajer (he/him)
Updated over a week ago

Screener Survey Targeting Options

Target your participant target audience by Gender, Education Ethnicity, & Age Range

Written by Kelly Gajer (he/him)
Updated over a week ago

Setting up an Organization and Team

What is an Organization? How do I set up an Organization?

Written by Benji Edwards
Updated over a week ago

What countries can I recruit in on Respondent?

Does Respondent recruit internationally? Are there countries I cannot recruit in?

Written by Benji Edwards
Updated over a week ago

Editing your Organization Details

How can I update my Organization information? How do I do delete my Organization?

Written by Benji Edwards
Updated over a week ago

Creating or Joining Another Team

How do I set up another Team? How do I join another existing Team?

Written by Benji Edwards
Updated over a week ago

Incentive Payment Receipt / Invoice

Need a PDF of your itemized incentive payments to submit to the accounting dept. or keep for your records?

Written by Kelly Gajer (he/him)
Updated over a week ago

Service Fees

What Fees does Respondent Charge for Recruiting Participants

Written by Kelly Gajer (he/him)
Updated over a week ago

Project Pricing

Respondent believes in honest pricing: You only pay for interviews you actually conduct.

Written by Kelly Gajer (he/him)
Updated over a week ago

Payment Options

How can I pay?

Written by Benji Edwards
Updated over a week ago

View and Update your Billing Information

I want to add a payment method to my account - Where can I add a credit card? How can I add a credit card? Where can I find my…

Written by Benji Edwards
Updated over a week ago

Refund Policy

Can I get a refund? Do I qualify for a refund?

Written by Benji Edwards
Updated over a week ago

Calendar Time Zone

Set your time zone in your account to keep your scheduled meetings organized correctly in your project dashboard.

Written by Kelly Gajer (he/him)
Updated over a week ago

Creating and Editing a Calendar

How do I create a Calendar? How do I edit a Calendar?

Written by Benji Edwards
Updated over a week ago

Setting your Calendar Availability

How do I let people know when I'm available to meet? How can people schedule times with me? Where can I set up the booking time slots?

Written by Benji Edwards
Updated over a week ago

Setting your Calendar's timezone

What timezone should I use? How can I change my timezone?

Written by Benji Edwards
Updated over a week ago

Google and Outlook Calendar Integration

We make it easy for Researchers to How sync a google or Outlook calendar with a research project calendar!

Written by Kelly Gajer (he/him)
Updated over a week ago

Calendar Availability

Our calendar feature lets Participants schedule time with Researchers.

Written by Kelly Gajer (he/him)
Updated over a week ago

Calendar & Booking Details

How can I edit my calendar name? How can I change the booking details?

Written by Benji Edwards
Updated over a week ago

Can I Share a Calendar Across Projects?

I have two projects running, I want to avoid overlap

Written by Benji Edwards
Updated over a week ago

Deactivate or Activate Your Calendar

How to enable/disable scheduling? How do I make my calendar work?

Written by Benji Edwards
Updated over a week ago