Researcher

Participants - Qualified versus Not Qualified?

This is the most important question Researchers ask themselves when selecting the right candidates for their projects.

Written by Kelly Gajer (he/him)
Updated over a week ago

Research Project Status

Understanding Draft, Recruiting, Paused, Recruited, and Closed

Written by Kelly Gajer (he/him)
Updated over a week ago

Qualifying Participants

The best participants are the ones that are perfectly aligned with your screener questions.

Written by Kelly Gajer (he/him)
Updated over a week ago

What are skills?

Have questions about the new skills feature? We've got you covered!

Written by Benji Edwards
Updated over a week ago

Copy a Project

How can I duplicate a project? How can I edit my project after publishing it?

Written by Benji Edwards
Updated over a week ago

How to hide my company name

I want to hide my company name - how do I do that? Can I change it?

Written by Benji Edwards
Updated over a week ago

Pause or Resume a Project

Can I stop my project? Why was my project paused? How can I resume Recruitment?

Written by Benji Edwards
Updated over a week ago

Project Followers and Notifications

How can I receive notifications about a project? Can I add Team members to my project?

Written by Benji Edwards
Updated over a week ago

When will My Project get a Response?

How long until I begin seeing responses to my study?

Written by Benji Edwards
Updated over a week ago

Previewing Your Screener

Where can I preview my qualifying questions? What does my screener look like to Participants?

Written by Benji Edwards
Updated over a week ago

Sign-Up and be a Researcher!

How to successfully sign-up to be a new Researcher and creating your Organization (ORG).

Written by Kelly Gajer (he/him)
Updated over a week ago

Viewing and Managing Your Bookings

How can I see my scheduled participants? Where and when are my interviews? How can I view my scheduled interviews or interview schedule?

Written by Benji Edwards
Updated over a week ago

Cancel or Reschedule a Booking

How do cancel a booking? How do reschedule with a participant?

Written by Benji Edwards
Updated over a week ago

A Participant Didn't Show Up 😳 !

What do I do if a Respondent doesn’t show up? Can I reschedule a No Show?

Written by Benji Edwards
Updated over a week ago

I Goofed! When Researchers Miss a Booking with a Participant

What happens when I miss a booking with a participant? How can I reschedule or cancel the booking? I missed an interview, can I reschedule?

Written by Benji Edwards
Updated over a week ago

Disqualifying Qualified Participants

A participant wasn't really qualified for my project... How do I disqualify participants?

Written by Benji Edwards
Updated over a week ago

Reporting a Participant

A respondent was untruthful, was not who they said they were, did not provide any value

Written by Benji Edwards
Updated over a week ago

Managing Quotas and Segments

How do I meet my project's quota? Can I segment projects on Respondent?

Written by Benji Edwards
Updated over a week ago

Messaging a Research Participant

How do I contact a research participant? How can I message a research participant? Can I email participants? How do I contact respondents?

Written by Benji Edwards
Updated over a week ago

Hide or Unhide Participants

I have accidentally hidden someone, how can I un-hide them? I don't want to view a participant, how can I hide them?

Written by Benji Edwards
Updated over a week ago

How Buffering Works

Why isn't the buffer working?

Written by Benji Edwards
Updated over a week ago

Can I Conduct Quantitative Surveys on Respondent?

Written by Benji Edwards
Updated over a week ago

What is the Best Research Methodology?

What is the best research methodology? Which approach will give me the most bang for my buck?

Written by Benji Edwards
Updated over a week ago

Exporting Your Participant Responses

Need a CSV or Excel spreadsheet of your screener responses?

Written by Kelly Gajer (he/him)
Updated over a week ago

Adding Colleagues and Research Assistance to Your Organization

To keep things neat and tidy, Respondent allows 1 Owner per Organization, or what we commonly refer to as the ORG

Written by Kelly Gajer (he/him)
Updated over a week ago

Viewing your Participant Responses

After launching a research project, you'll see everyone that has opted in to participate on the project dashboard, qualified or not.

Written by Kelly Gajer (he/him)
Updated over a week ago

Participant Status

Once your research project collects screener responses, the participant goes through various status

Written by Kelly Gajer (he/him)
Updated over a week ago

I am a Researcher. Can I Sign Up to Participate in Studies?

Oh Yeah! If you are a researcher, you can also sign up to participate in research projects!

Written by Kelly Gajer (he/him)
Updated over a week ago

Find Business Professionals for Research & Pay only for Interviews you Successfully Complete

Use Respondent's online pricing calculator and know exactly what you're paying for and not a penny more!

Written by Kelly Gajer (he/him)
Updated over a week ago

Managing Your Research Participants

Once you've collected responses, you can manage your participants via the "Participants" tab.

Written by Kelly Gajer (he/him)
Updated over a week ago

Viewing your Research Projects

What information can I see about my project?

Written by Kelly Gajer (he/him)
Updated over a week ago

Creating a Screener Survey

Creating a research screener survey is easy. Follow these step-by-step instructions and get your project launched quickly. 🚀

Written by Kelly Gajer (he/him)
Updated over a week ago

Communication 101

We cannot emphasize enough the importance of communicating throughout the entire unmoderated study.

Written by Kelly Gajer (he/him)
Updated over a week ago

14-Day Auto-Pause

Believe it or not, our 14-day project pause feature increases engagement with our community of participants!

Written by Kelly Gajer (he/him)
Updated over a week ago

Unmoderated Studies - UX Testing

UX research includes observation and understanding, the user's expectation of your product, and data analysis.

Written by Kelly Gajer (he/him)
Updated over a week ago

Setting up an Organization and Team

What is an Organization? How do I set up an Organization?

Written by Benji Edwards
Updated over a week ago

Editing your Organization Details

How can I update my Organization information? How do I do delete my Organization?

Written by Benji Edwards
Updated over a week ago

Creating or Joining Another Team

How do I set up another Team? How do I join another existing Team?

Written by Benji Edwards
Updated over a week ago

View and Update your Billing Information

I want to add a payment method to my account - Where can I add a credit card? How can I add a credit card? Where can I find my…

Written by Benji Edwards
Updated over a week ago

Refund Policy

Can I get a refund? Do I qualify for a refund?

Written by Benji Edwards
Updated over a week ago