Fact: Researchers need to employ a range of research methods depending on the questions they're trying to answer!
Respondent strives to provide the highest quality participants for user research, and to that end, it's no wonder that Respondent’s greatest strength so far has been in facilitating qualitative in-depth interviews.
Completion Confirmation URLs to reconcile participation
You can now use completion URLs as a redirect path or clickable URLs to effortlessly track participation for surveys and unmoderated research tasks. Learn more here.
Viewable participant email addresses
It's time to close the loop. Keep your research study moving without having to stop and collect additional data. Once your qualified participants are invited, and after they accept their invites to join your study, their email addresses will be available/viewable within your Unmoderated research study.
This new feature offers Researchers a greater ability to close the loop when participants perform actions on third-party platforms like SurveyMonkey, Figma, Google Forms, etc.
When selecting Unmoderated as your research methodology you will be given the option to opt-in and receive participant email addresses. You must select "Custom URL" in the dropdown menu to use the email visibility option.
Opting out of the email visibility feature for all of your studies is easy! Contact our friendly customer support team for assistance!
The unique Unmoderated email visibility feature gives researchers the ability to verify that participants have completed their research study assignments.
1. Select your Research Methodology
2. Select Custom URL and the option to ask Participants to share their email addresses. You can also select Lookback or SurveyMonkey in the dropdown menu under Link to Task.
Reconciling Participant Completion
In order to reconcile project completion, your participants need to opt-in to share their Respondent account email address (click on the checkbox in the "Research Methodology" section).
The participant is made aware that they are sharing their email address before applying to your screener.
When your participants are asked for their email address from the Tool/URL you are using for your Unmoderated or Survey, they must enter the email that they use when logging in to Respondent.
When the Unmoderated Study or Survey is completed, you can match the email address from your preferred 3rd party research tool with the associated Respondent email address to mark participants who completed the project and process their incentive payments.
Participant: Customer-Facing View (E-mail Visibility)
Once you launch your Unmoderated research study, we've made it clear to each participant who applies that if they are selected to participate in the study, they are opting in to share their email address. It is important to note, that the Participant must accept your invite prior to their email being made visible.
Place the link to the project to your third-party research tool in the "invitation." The link is included in the project details the Participant views in their project dashboard.
Make sure to add a message welcoming the Participant to the study or specific expectations that clearly define the Participant's responsibilities.
When Participants click on the project to review the details they will see the following information. The Participant sees a confirmation that they opted-in to share their email address with the Researcher.
When the Participant clicks on the 'Start Project' button they will be redirected to the link the Researcher added to the invitation to join the study and to begin their assignment.
Researcher: Project Dashboard View
When you navigate to your project dashboard, you will have limited-time visibility of each qualified Participant's email. You will also see if the Participant's work email is verified.
Note: A Participant's email address will become visible only after they have accepted the invite to join your Research Study.
After the Participant completes the Unmoderated study and you click the Mark As Attended button, the Participant's email is no longer visible.
Participant emails are not included in the project CSV download.
An Unmoderated study's peripheral steps can easily chip away at the researcher's focus. They may be essential to get participants paid for their time, but these constant distractions can hinder the delivery of the quality insights the project was designed to uncover.
We know that a researcher's time is valuable. To that end, we created a few Bulk Action features to help you seamlessly transition your participants through each research study. Check them out here: 👇🏼