How to Pause and Resume a Project
If your project has enough qualified participants and is still recruiting, you have the ability to Pause your project up to 14 days AFTER you launch it.*
You can still interact with your current participants, and invite your own or past participants., however, the project will be removed from the marketplace and will no longer recruit any new responses.
Navigate to the Projects dashboard
Click the ⏯ Pause or Play button on the main projects list page
Once a project is paused, it can be resumed by clicking the play button (in the same location as the pause button).
Your Project will Automatically Pause if:
The research project is fully recruited!
Woohoo! 🥳 Respondent has recruited 200% of your target number. Projects on the Respondent platform automatically Pause when they hit 200% of the target number of qualified research participants. For example, if you are targeting 10 participants, the platform will stop your project when it hits 20 qualified responses.
Why does the project automatically pause?
Great question! The auto-pause feature was implemented to prevent Participants from using their screeners to apply to studies for which they are unlikely to be selected.
Respondent's goal is to match the most perfectly qualified Participants with the very best research projects as quickly and efficiently as possible.
Pausing a project that meets your target number allows Researchers to focus on scheduling and interviewing their Participants without the worry of the project filling up with too many unqualified Participant screener submissions.
*Projects Pause after 14 days
We want to keep the marketplace as fluid and current as possible. By doing so, Respondent makes room for new and exciting incoming projects for our ever-growing participant community.
Data from our own research has shown that Researchers rarely respond to Participants after their project has been posted for more than 8 days. To that end, here are the steps Respondent takes:
We automatically pause older projects to:
Remove them from the marketplace.
Prevent Participants from applying to projects in which they might never be selected to participate in.
We make sure to communicate the status of every project.
We send Researchers a timely email with the following information:
When recruiting for the project will pause - on xxx (date + time).
You will still have the ability to invite, pay, and message the active participants in your project dashboard.
If at any point you'd like to continue recruiting for your target audience, you have 2 options:
Reach out to our customer success team for options and suggestions.
Believe it or not, the 14-day project pause feature increases engagement with our community of participants!
*Keep in mind that duplicating your project can allow duplicate responses.