Respondent.io is a marketplace that connects researchers with a diverse pool of individuals and business professionals for research studies. This diversity ensures that you can find the right candidates for your study. As a product-led research platform, we empower you to become a researcher—create your profile, launch studies, and manage recruitment—all in one place.
How We Connect You with the Right Participants
Our goal is to match your target audience with high-quality participants. Once our system finds a match, you, as the researcher, have the final say: choose the participants that best fit your study and schedule them at your convenience. You are in control of the entire recruitment process.
Our Three-Pronged Approach to Recruitment
Publishing Through Online Networks
We partner with established online publishers, including targeted ad networks and LinkedIn, to reach niche populations. This strategy ensures that a large and relevant audience across the web sees your research projects.
Promoting Our Internal Marketplace
Our systems automatically match your study criteria with registered users on our platform. We promote your project directly to them if a potential match is found. To maintain diversity in participation, we also share information about past study involvement with all researchers, reducing the likelihood of overrepresentation by professional participants.
Leveraging Professional Networks
We tap into the natural connections within specific industries. For example, financial advisers often know other financial advisers, and teachers are typically connected with fellow educators. This method allows us to recruit participants from highly specialized markets effectively.
For more recruiting tips, check out:
How to reach Respondent Support:
1. Start a chat with our Support Team directly from the chat support "bubble" in the bottom right hand corner of your screen (when logged into the Respondent platform). From there, our AI auto-help agent will immediately begin assisting you!
2. Our Support queues are monitored by real humans Monday through Friday, from 11:30 AM Eastern US until 7:30 PM Eastern US, excluding US federal holidays. Please allow more time for our assistance on Monday's and following US federal holidays, as we will be working to get caught up across all pending requests. There is no need to duplicate your outreach or send multiple follow ups, we will be with you as soon as we can!
3. In the event our AI auto-help agent is unable to resolve your issue, or answer your question, simply ask to speak to a human or select the "Talk to a Human" option at anytime and your thread will be escalated for a team member to review.
4. In the event the chat service is down or otherwise unresponsive, please email support@respondent.io as a backup option to reach our team. In order to keep queues organized and our follow up as efficient as possible, please only reach out via one method (either in-app Support Chat or email). Thank you!
We look forward to helping you! Thanks for being the best part of Respondent!