Skip to main content
All CollectionsParticipantWork Email & Phone Verification
I Haven't Received My Verification Email from Respondent
I Haven't Received My Verification Email from Respondent

We've got a few tips if you can't find your verification email.

Justin L avatar
Written by Justin L
Updated over a year ago

1) The verification email is being filtered into your junk/trash.

2) Your company currently has our email blocked.

If locate the email in your junk/trash folder, check with your company to ensure that "noreply@respondent.io" isn't being blocked from your inbox.


If you are unable to receive the verification email, we can manually verify your email for you. Please send an email from your work address to enterprisesupport@respondent.io. Include the contact email of your account in the email so we are able to identify your account.

Did this answer your question?