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How do I Add My Work Email?

Adding and verifying a work email unlocks access to B2B (Industry Professional) studies, which typically offer higher incentives.

Written by Justin L
Updated over a week ago

How to Add Your Work Email

  1. Click Settings in the top navigation bar.

  2. Select Professional background from the left sidebar.

  3. Enter your work email address in the Work email field.

  4. Click the Verify work email button.

  5. Check your work inbox (and spam/junk folder) for a verification email from Respondent.

  6. Click the button in the email to confirm.

Professional background page showing work email field

Note: Your work email must have a unique business domain — one that matches your company's website. Consumer-grade domains like @gmail, @yahoo, @hotmail, @outlook, @icloud, and @protonmail are not accepted.

Re-verification

You'll be required to re-verify your work email every 90 days. Respondent will send a one-time verification email; other than that, your work email will not be used for marketing, alerts, or any other communication.

What If I Don't Have a Work Email?

No problem, you can still browse and apply to B2C (General Population) studies using just your personal email and phone number. If you get a work email in the future, you can add and verify it at any time from Settings → Professional background.

You can also use the "Eligible only" toggle and Filter options on the Projects page to find studies that match your current profile.

Troubleshooting

  • I don't see the work email field: Make sure you've selected an employment status other than "Unemployed" or "Student" in the Employment status field at the top of the Professional background page. The work email field appears below once an active employment status is selected.

  • The verification email didn't arrive: Check your spam, junk, and trash folders. Make sure your inbox isn't blocking emails from noreply@respondent.io. Some companies block outside emails. Check with your IT team if needed.

  • The verification link didn't work: Copy and paste the link from the email directly into your browser. Make sure you're logged in to Respondent when you click it. Try using Google Chrome for the best results.

For more on why work email verification is required, see Why do I have to Verify My Work Email?

Need more help? Contact our Support Team.

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