Need to message the Researcher in charge of the project?
Here are some common reasons to message a Researcher:
Status shows invited/scheduled but you already participated
Attendance is not marked
Attendance was marked but hasn't been updated to Paid
You're unsure about your scheduled appointment or what you need to do for the study
The link for the survey or virtual meeting room isn't working
You made a mistake on the survey, or you entered the wrong email address
You need to reschedule or can't attend, but want to see if there is another day/time available
How do I message a Researcher?
Navigate to your profile page > Messages 💬 > Search Project Name 🔍 > Type in the message field > Hit send > Attach a file too! 📁
For all PayPal questions and incentive payment status updates, please contact Respondent's Customer Success Team.