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Messaging A Researcher
Messaging A Researcher

Use the message feature in your profile dashboard when you need to contact a Researcher.

Justin L avatar
Written by Justin L
Updated over a week ago

Need to message the Researcher in charge of the project?

Here are some common reasons to message a Researcher:

  • Status shows invited/scheduled but you already participated

  • Attendance is not marked

  • Attendance was marked but hasn't been updated to Paid

  • You're unsure about your scheduled appointment or what you need to do for the study

  • The link for the survey or virtual meeting room isn't working

  • You made a mistake on the survey, or you entered the wrong email address

  • You need to reschedule or can't attend, but want to see if there is another day/time available

How do I message a Researcher?

Navigate to your profile page > Messages πŸ’¬ > Search Project Name πŸ” > Type in the message field > Hit send > Attach a file too! πŸ“

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