Starting on Wednesday, May 28, 2025, some participants will be able to collect their participation incentive via virtual gift card (directly integrated with Tremendous) instead of using PayPal (in some instances, a PayPal payment via Tremendous may still be available). This is a limited rollout to start, so not everyone will see this change at once. We expect all participants to be paid via Tremendous in the coming weeks and months.
There is no sign up required or account to create, and there is a wide variety of gift card options to choose from! If you are going to be paid via Tremendous with a virtual gift card, the following flow applies to you!
After completing a project, once your payment is ready, you will be sent an email from Tremendous:
2. Next, you will be taken to the Tremendous website after clicking "Redeem":
3. After selecting "Redeem" again, you will then be prompted to select your country. Then you will choose a virtual gift card or multiple virtual gift cards, depending on the total amount:
4. Once you have made your selection, you will then redeem your virtual gift card(s)! The virtual gift card(s) will be sent to your email:
Since this is a staged rollout to participants based on their geographical location, not all participants will be paid via Tremendous eGift Card/virtual gift cards at this time. Within the Respondent platform, you will see (next to your payment status) which payment method was used (PayPal or Tremendous). In some unique instances, PayPal payments via Tremendous may still be an option. This PayPal option will not apply to all payments, studies, incentives, or selections.
Changing anything on the Respondent platform, especially incentive payments, is taken incredibly seriously and all decisions are made with great care and consideration. We understand that moving on from PayPal incentive payments represents a significant change, and that it has a meaningful impact on many of our participants. We are here to answer additional questions as you have them!
Please start a support chat with our team directly from this message and we will assist as soon as bandwidth permits.
Additional Questions about incentive payments paid via Tremendous?! Check out our helpful FAQ, here!