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Using Zoom with Respondent

Integrate your Zoom account for scheduling remote sessions on Respondent.

You can now sync your Zoom account on Respondent when scheduling one on one or focus group meetings. 

There are two places where you can connect your Zoom account:

1. In the user settings of your Respondent account. Navigate to Account > Personal Settings > Zoom

2. When sending an invitation to a participant in the calendar of a project. This can be found under projects > participant > invite. 

There are two places where you can disconnect your Zoom account: 

1. In the user settings of your Respondent account. Navigate to Account > Personal Settings > Zoom

*When you disconnect through this option, this will disconnect your Zoom account on Respondent, but will not de-authorize access. To completely de-authorize access please use option 2.*

2. Within your Zoom account settings. Log into Zoom > Navigate to the Zoom App Marketplace  > Manage Installed Apps > Search Respondent > Uninstall 

 

FAQ: 

Can I have multiple Zoom accounts synced to Respondent? 

Only one Zoom account can be connected to a Respondent account at any given time.

 

Which Zoom link is used for the sessions?

The sessions created using the integration will each have a unique Zoom link that is used only once.

 

Can I change the Zoom link after an invitation has been sent? 

Once an invitation is sent, the Zoom link cannot be changed. To send a participant a new zoom link you will want to cancel the initial invitation and send a new invitation via the Calendar within the project.