How Payment Works

How Payment Works When do I pay, and how do I pay?

Our service fee is 50% of the incentive -- So for example, let's say you set up an incentive of $100 for a project and intend to interview 10 people. The price per research participant is $150: $100 for their incentive, and then $50 for our service fee.  The total cost for all 10 people would be $1500. 

But since it's pay-as-you-go, you only pay for the research participants who complete your project. So in this same example, let's say you interview 5 people and decide to stop there -- Your cost would then total to $750.

Estimate your cost of a marketplace project here.

Here's the steps leading up to payment: 

  1. Create a project
  2. Publish your project to the marketplace for FREE
  3. Research participants will begin opting in to participate - Respondent will recruit 2 times your target number of qualified participants.
  1. Begin inviting participants to your study
  2. At the conclusion of the research, you pay incentives and service fees for only the people who participated in your research.

But what if I interview fewer respondents than my target? 

You only pay for Respondents that participate in your study. For example: 

  1. You are targeting 10 interviews
  2. You invite 10 respondents
  3. After the 7th interview, you decide you don't need any more interviews
  4. When you close the project, you will only pay for the 7 respondents you interviewed.
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