We do not have participants on our platform who are under the age of 18, however, Respondent can recruit people under the age of 18 to participate in research studies, with their parent or guardian's consent.
Generally, a good way to recruit minors to participate in research studies is to target their parents/guardians to screen and schedule research on behalf of their dependent.
An example of how a project might be created is set out below:
Project Name: Seeking parents of teenagers who love sport
Description: We are looking to speak with children aged 12-18 years old about their experiences with X. If you are the parent of a 12-18 old who loves to play sport, please apply on behalf of your minor.
Screener questions:
Are you the parent of a 12-18-year-old? Y/N
How old is your child/children?
What gender is your child/children?
How many hours a week does your child play sports? 1-2 hours (term), 3-5 hours (qual), 6-10 hours (qual)
Do you understand that the researcher wants to speak with your child for this research study, not you (as the parent)? Y/N
Do you consent to your child participating in a paid research study? Y/N
After you have confirmed bookings:
When you are inviting participants we recommend you remind parents that you would like their child/children to participate as well.
How to reach Respondent Support:
1. Start a chat with our Support Team directly from the chat support "bubble" in the bottom right hand corner of your screen (when logged into the Respondent platform). From there, our AI auto-help agent will immediately begin assisting you!
2. Our Support queues are monitored by real humans Monday through Friday, from 11:30 AM Eastern US until 7:30 PM Eastern US, excluding US federal holidays. Please allow more time for our assistance on Monday's and following US federal holidays, as we will be working to get caught up across all pending requests. There is no need to duplicate your outreach or send multiple follow ups, we will be with you as soon as we can!
3. In the event our AI auto-help agent is unable to resolve your issue, or answer your question, simply ask to speak to a human or select the "Talk to a Human" option at anytime and your thread will be escalated for a team member to review.
4. In the event the chat service is down or otherwise unresponsive, please email support@respondent.io as a backup option to reach our team. In order to keep queues organized and our follow up as efficient as possible, please only reach out via one method (either in-app Support Chat or email). Thank you!
We look forward to helping you! Thanks for being the best part of Respondent!
