Your Project Title and Description are the first things potential participants see—make them count!
Think of these like an ad for your study. To grab attention and attract the right participants, your title and description should be:
✅ Descriptive
✅ Catchy
✅ Succinct
What Does Descriptive Mean?
Be clear about who you're looking for. Instead of using internal codes or vague language, spell it out!
Example:
❌ "Study 472 - FA/Ret"
✅ "Seeking Financial Advisers Who Advise Retirees"
Your description should explain who you're looking for and why. Tell them what the study is about and what kind of feedback you need—without giving away the screener criteria.
What Does Catchy Mean?
Make it exciting! Think like a marketer. People want to know their input matters.
Try phrases like:
✨ “Help shape a globally disruptive product!”
👀 “Get a sneak peek at our latest designs!”
What Does Succinct Mean?
Succinct means you're telling participants everything they absolutely need to know about the study and nothing more. Generally, participants want to know what's involved, how long it will take, what incentive they will receive, and any info that might be unique to your research study.
Examples
Title: Seeking IT Experts for Cutting-Edge Product Development
Description: We’re building the next generation of cloud ops software and need input from professionals in IT, DevOps, and Operations. Help shape powerful new tools!
Title: Chatting with Brides & Grooms-to-Be!
Description: Are you getting married in the next year? Planning to send digital invites? We’d love to hear about your ideas and experiences.
Title: Calling Managers, VPs & Directors in Travel & Hospitality!
Description: We’re exploring new features for a top website testing platform and want your input on what matters most in your role.
How to reach Respondent Support:
1. Start a chat with our Support Team directly from the chat support "bubble" in the bottom right hand corner of your screen (when logged into the Respondent platform). From there, our AI auto-help agent will immediately begin assisting you!
2. Our Support queues are monitored by real humans Monday through Friday, from 11:30 AM Eastern US until 7:30 PM Eastern US, excluding US federal holidays. Please allow more time for our assistance on Monday's and following US federal holidays, as we will be working to get caught up across all pending requests. There is no need to duplicate your outreach or send multiple follow ups, we will be with you as soon as we can!
3. In the event our AI auto-help agent is unable to resolve your issue, or answer your question, simply ask to speak to a human or select the "Talk to a Human" option at anytime and your thread will be escalated for a team member to review.
4. In the event the chat service is down or otherwise unresponsive, please email support@respondent.io as a backup option to reach our team. In order to keep queues organized and our follow up as efficient as possible, please only reach out via one method (either in-app Support Chat or email). Thank you!
We look forward to helping you! Thanks for being the best part of Respondent!