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Contacting Customer Success

Want to chat with the Respondent team?

Justin L avatar
Written by Justin L
Updated over a week ago

We love chatting with Researchers and Participants interested in using our platform!
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If you have questions, or something doesn't make sense feel free to message with us using the messaging app.

Just click on the little Respondent logo that sits on the bottom right corner of the screen. You have to be logged in to send a message to us. Our Customer Success team typically responds within 2 business days.


We value our participant's time and effort on the platform and our team is eager to help. We look forward to connecting.


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