Skip to main content

Why is my participation incentive lower than expected?

Fulfillment Fee: Participants are paid the advertised incentive amount by the Researcher, less a 5% ($1.00 USD minimum) processing fee.

Justin L avatar
Written by Justin L
Updated over 2 weeks ago

The 5% fulfillment fee is detailed below:

  • Allows Respondent to provide respondents with a choice of high-paying research studies, match respondents with appropriate studies using a demographic and occupation algorithm, and continue to enhance these processes overall.

  • Allows Respondent to host participant profiles like yours and continuously improve the platform experience for everyone.

  • Helps to cover the costs/fees we incur and allows us to integrate new technologies, new safeguards, and new features for participants and researchers alike!


The deduction of the 5% fulfillment fee ($1.00 USD minimum) is communicated to all participants, on all projects, before beginning the screener survey and is posted in the project dashboard (shown below).


Here are some examples:
- If the cash incentive for the research project pays $20.00 USD, you will receive a $19.00 USD ($1.00 USD, the minimum amount) incentive payment via Tremendous.
- If the cash incentive for the research project pays $95.00 USD, you will receive a $90.25 USD (5% of $95.00 USD) incentive payment via Tremendous.

- If the cash incentive for the research project pays $300.00 USD, you will receive a $285.00 USD (5% of $300.00 USD) incentive payment via Tremendous.


Important Note: The Fulfillment Fee is applied to every project incentive automatically, regardless of Tremendous virtual gift card or incentive payment selection.
For tax and reporting purposes, it may be best to factor in the full incentive amount as a safeguard, so you know your actual earnings will come in below based on the Fulfillment Fee. Any/all tax documents or tracking should likely account for the Fulfillment Fee, but to be safe, we recommend accounting for the full incentive for tax purposes. Please reach out to your tax professional/CPA for additional tax-related assistance.


Important Note: Acceptance of payments from Researchers outside of the Respondent platform is strictly prohibited. Payments made from Researchers should always be completed in our platform and paid via Tremendous. At this time, we do not support any other payment methods.

Did this answer your question?