Research participants are sent regular reminders via email and SMS text about their scheduled booking time.

Communication that Participants receive 

  1. An email and SMS when they are invited to participate, asking them to confirm their attendance
  2. An email and SMS upon confirming a time to participate with all the relevant study details (when, where, how, who with) held therein
  3. An email and SMS 24 hours before they are due to participate with all the relevant study details held therein
  4. An email and SMS 4 hours before they are due to participate with all the relevant study details held therein

If at any time you wish to contact participant ahead of their booking, you can send them a a message via the "Messages" tab.

Here is an example of the email participants receive for an in-person study: 

Here is an example of the email Respondents receive for a remote study: 

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